We understand you may have questions about our brand and products, so we've put together this FAQ to provide you with the answers you need. You can also use our contact page to submit any questions that you may have that are not addressed here.
FREQUENTLY ASKED QUESTIONS
What are your shipping costs?
Free on orders $60 or more. Discounted Canada Post shipping fees applied to orders shipped to USA or Canada on orders under $60
Who manufactures your product?
We do.
What is your shipping policy?
To Canada and the United States, all Baronial Beard Co. orders are shipped via Canada Post with free shipping available on all orders $60 and over. For all orders $59 or below, shipping is calculated based on shipping rates with Canada Post.
Please be aware that shipping times and tracking options vary, based on your selected shipping method.
What is your refund policy?
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods (such as beard or grooming products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
You can always contact us for any return question at info@baronialbeard.com
Exchanges
Certain types of items cannot be exchanged, like personal care goods (such as beard or grooming products). Please get in touch if you have questions or concerns about your specific item.
Refunds
Certain types of items cannot be refunded, like personal care goods (such as beard or grooming products). Please get in touch if you have questions or concerns about your specific item
Do you use argan oil for beard products?
Yes we do. Argan oil is a staple ingredient in all of our beard oils, butters, and balms.